How Bison Peptides processes, ships, and supports research-product orders across Canada.
Orders are processed and shipped from within Canada in discreet packaging. Free express shipping is available on orders of $250 CAD or more. Available rates for smaller orders are shown at checkout.
Orders are normally dispatched by the next business day. Tracking details are provided after the carrier accepts the shipment.
Express delivery normally takes 1 to 3 business days after dispatch, depending on the destination. Carrier delays and remote-area delivery times may vary.
Outer packaging does not identify the contents. Product labels and batch documentation remain inside the shipment.
Because research materials are temperature-sensitive and cannot be safely restocked after delivery, standard returns are not accepted. Contact us promptly if an item arrives damaged, incorrect, compromised, or with a labeling discrepancy.
Email [email protected] with your order number and clear photos when relevant. Our team will review the shipment details and explain the available resolution.